General Manager

APPLICATION
PHONE INTERVIEW
FACE TO FACE INTERVIEWS
WELCOME TO B&K

WHAT IS IN IT FOR YOU?

  • Award winning employer – Best Pub brand 2022, Best Employer 2021
  • Competitive General Manager Salary
  • Bonus scheme with the opportunity to significantly enhance your annual salary
  • Up to £1000 Refer a Friend Bounty Scheme
  • Access your pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on shift
  • 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs
  • Buy-one-get-one-free on our Mini-Kegs of in-house brewed beer
  • Access to Brewhub – with over 3000+ discounts & cashback opportunities
  • Cycle to Work scheme
  • Award-winning learning & development in the hospitality industry, including: B&K Specialist Training, B&K Learning Hub, Apprenticeships plus much, much more
  • Annual incentive trips and benefits
  • 24 hour access to our Employee assistance programme offering free counselling, financial and well-being support
  • Enhanced Maternity and Paternity Pay
  • Career progression in a fun, fast-paced industry
  • Free Brewery Experience Day for you and a friend when you join
  • Brewing Happiness – a positive mindset for all team and guests
  • Flexible shifts to fit in with life!

 

 

ROLE PURPOSE

Our General Managers are the ultimate leaders, setting the tone and culture with their Brewpubs. You will be an expert at getting the best out of people, being an excellent coach to help them be the best they can be. Your operational standards will be of utmost importance, ensuring you trade your Brewpub in a safe, legal and compliant way. You have a passion for all things hospitality, who celebrates success and also understands how to motivate and manage performance.

As a General Manager, you will have full ownership of your Brewpub P&L, lead shifts including opening & closing the Brewpub, act as the key contact for the community in your site, be a decision maker who is determined to grow their business and deliver the B&K Way.

Our General Managers will champion our core Brewing Happiness Values:

People First – We are in the People industry; we just so happen to serve food & drinks.

Passion – We are passionate about great people, great beer, great food & great times

Fun – People come to the Brewpub to have fun, this starts with our teams

Integrity – We focus on the CAN do, not on the can’t

 

 

THE INDUCTION

Your Day One will be with a member of the Business Support People Team, who you will meet face-to-face and talk through your training plan, which has been specifically created, just for you! You’ll discuss our Brewing Happiness values in-depth, whilst also being introduced to the wonderful world of beer! We will give you access to a bespoke Management Workbook and a defined learning path via the B&K Learning Hub – all from Day One!

The induction training plan will see you spend two weeks in one of our training Brewpubs, a day with the Company Auditor and time with our Sales & Reservations team in Nottingham. The training away from your Brewpub, will allow you to fully immerse yourself in the brand, understanding exactly who we are and what we do from the best in class. You’ll even get a chance to complete our award-winning Beer Masterclass & Gin Masterclass too!

When you return to your home Brewpub, you’ll complete a Brewery Experience Day with your brewer, where you’ll make one of our in-house brewed beers! It will also be a chance to catchup with your team and introduce yourself.

We’ll check in with you on Week 4, 9 and 15 with a BrewChat, which is an opportunity to speak with your Operations Manager about your progress – delivering your thoughts in our Business Review Meetings, whereby you can lay out your sales plan for your site.

Once your training is finally complete, your Operations Manager or the Brand Trainer will pay you a visit to officially complete a “Sign Off” – which is the perfect time to show all the mastery you have learnt along the way.

But why Brewhouse & Kitchen?

Founded in 2013, by co-founders Kris & Simon, B&K is a blend of Great British Pubs with US-inspired hospitality and beer culture. We have open fires, cask ales and Sunday Roasts – but we also have quirky industrial décor, an eclectic range of guest beers and home-style BBQ dishes.

We are unique whereby we brew beer on-site, delivering an experience to the senses with the smells, sights and tastes. All happening whilst the Brewpubs are open for business, full of our team and guests. There’s not many places where you can drink a beer and watch it be created in front of your eyes too.

B&K inspires our teams by living by the line “people always remember how you make them feel”, we hold ourselves to this daily, Brewing Happiness wherever we can. We brew great beer and great experiences, every single day.

If the Brewpub location you would like to work at isn’t listed below, you can always drop us an email to people@brewhouseandkitchen.com and we will pass to the relevant area.

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